Terms of Service
Effective: 2026-05-09 · Last updated: 2026-05-09
Who we are
FloorRadar is a software platform operated by the Company ("we," "our," "FloorRadar"). "You" means the person or business agreeing to these Terms.
What FloorRadar is
FloorRadar is a software-as-a-service product that surfaces public, government-validated market data for licensed VGT operators and acquirers. It is not a transaction platform, not a broker, not a financial advisor.
Who can use it
Anyone 18 or older with a valid email address. Some features (claiming a venue, M&A research) require subscription tiers; the basic Lite tier is free.
Your data
Your account, claimed venues, deal pipeline, watchlists, and notes belong to you. We don't sell them. Staff access is logged and limited to support cases you initiate. We don't surface your data on public marketing pages — see the synthetic preview data article.
Public government-validated market data
The state gaming regulator publishes monthly VGT performance data publicly. We import, normalize, and surface it. The data is public; making it usable is what we do.
Data accuracy
We import directly from public regulatory filings. Errors in the source flow through to FloorRadar — if the state market report has a typo, we have it too. Don't make irreversible business decisions based on a single data point without verifying. FloorRadar is not a substitute for professional accounting or legal advice; we're not a licensed business broker; we don't facilitate transactions.
Prohibited uses
See the Acceptable Use Policy.
Subscription & billing
Subscriptions auto-renew until cancelled. Cancel any time via the in-app billing portal. See how to cancel and the refund policy.
Termination
You can close your account anytime. We can terminate accounts that violate the Acceptable Use Policy. We'll give 30 days notice except for serious violations (fraud, abuse, illegal activity).
Limits of liability
FloorRadar is provided as-is. We don't guarantee the data is current, complete, or correct. We don't guarantee uninterrupted service. Our maximum liability is the amount you paid us in the prior 12 months. We are not liable for indirect, incidental, or consequential damages.
Changes to these terms
If we change material terms, we'll notify you by email at least 30 days before the change takes effect. Continued use after the change means you accept the new terms.
Legal notices
The legal entity operating FloorRadar is Black Crown Rewards LLC, an Illinois limited liability company. All formal legal notices should be delivered via our contact form.