§ 01 · The Fieldhouse Bar & Grill, Tinley Park IL
Three months of declining NTI.
And no idea why.
Six VGTs. Good location. Regulars who showed up every Thursday. And three months in a row of falling revenue that the TO portal couldn't explain — it only showed last night's take.
The market grew 6.8% in the same stretch. The Fieldhouse dropped 22%. Without that comparison, there was nothing to diagnose — just a bad feeling and a TO rep who said "let's wait and see."
§ 02 · What the data showed
Three reads.
Three decisions.
-
01
The drop was theirs, not the market's
NTI down 22%. Tinley Park up 6.8%. FloorRadar surfaced the gap in the first session. What the state gaming records showed: one machine had been out of service for 11 days in October. The TO marked the ticket resolved on their end. The replacement never came. Three months of revenue walked out while the file sat closed.
Escalated with documentation. Machine replaced December 2024. NTI stabilized within the month. -
02
Contract renewal in 4 weeks. Ranked 32nd of 34. One ask.
The 24-month NTI history told a story the TO didn't want told: The Fieldhouse had been below-average for six quarters, not just one bad fall. Going into renewal without that context means accepting whatever gets offered. Going in with the trend, the rank, and a specific ask — three machine upgrades by March, or we give the 90-day notice when this contract expires — is a different conversation entirely.
TO committed to 3 machine upgrades by Q1 2025. Locked 2-year term (vs. auto-renewing 3-year). Est. +$720/month NTI from updated machine mix. -
03
April funds-in beat the municipality by 8.2 points
They ran a recurring Thursday promotion starting in April 2025. The state's monthly gaming report came in: Fieldhouse funds-in +14.2%. Tinley Park funds-in +6.0%. The 8.2-point delta isn't visible inside the TO portal -- it only shows your number. FloorRadar shows your number next to the market. That gap is the difference between a tactic that works and one that just rides a rising tide.
Decision: keep the Thursday promo running. Estimated incremental lift vs. market trend: +$1,800/month in NTI.
§ 03 · Eight months later — Aug 2025
Same venue.
Different posture.
The data is there. It just needs to be assembled.
FloorRadar does that for every IL VGT venue, every month. No spreadsheets. No waiting for the TO to pull a report. Your real numbers, your municipality, your rank — in about 60 seconds after you claim your venue.
No card required. No sales call. Self-service from start to dashboard.