Privacy Policy
Effective: 2026-05-09 · Last updated: 2026-05-09
Data controller
FloorRadar is the data controller for information collected through this service. To exercise data rights or ask questions about how we handle your data, use our contact form.
What we collect
When you sign up:
- Email address
- Sign-in identifiers from your chosen provider (Google OAuth profile basics, or magic-link OTP tokens). FloorRadar does not store passwords — sign-in is passwordless.
- Inbound traffic source (UTM parameters from the URL when you signed up)
When you use the product:
- Your claimed venue (license number you associate with your account)
- Your deal pipeline, watchlists, and notes
- Subscription state (tier, payment status, handled via our payment processor)
- Aggregate page-view analytics (no cookies, no personal identifiers, counted at the edge)
What we don't collect
- Your venue's real-time machine data (government-validated market data is monthly)
- Your customers' information (we operate on aggregate venue-level data)
- Behavioral data outside FloorRadar (we don't track you across the web)
- Browser fingerprints or persistent ad-tracking identifiers
How we use what we collect
- To run the product (authenticate you, surface your data, deliver features)
- To send transactional + lifecycle emails (welcome, trial-end warnings, payment failures, receipts)
- To send editorial / "insider" emails per your tier — opt-out per tier
- To improve the product (aggregate analytics; we never identify individual users in product decisions)
Who we share with
We use third-party providers in the categories below. The current list of named vendors and signed Data Processing Agreements is available on request via contact us.
- Database hosting and authentication
- Static site hosting and edge routing
- Payment processing
- Transactional and lifecycle email delivery
- Error monitoring
- Map tile rendering and geocoding
- Automated research compilation (Acquirer add-on only)
- DNS, CDN, and aggregate page-view analytics
We do not sell your data. We do not share it with advertisers. We do not surface customer data on public marketing pages.
Your rights
You can:
- Export your data anytime via CSV export
- Delete your account anytime via the billing portal
- Request deletion of all associated data via contact us
- Update your email via account settings (sign-in is passwordless — magic link or Google)
Cookies
We use cookies for authentication and session management. Our page-view analytics is cookieless — views are counted at the edge without setting any tracking cookie on your browser.
Data retention
Active accounts: retained while subscription is active. Cancelled accounts: data retained for 90 days post-cancellation in case you reactivate. After 90 days inactive, cached enrichment data may be purged; account claims, deals, and notes are retained per legal requirement (currently 7 years for accounting records).
Legal notices
The legal entity operating FloorRadar is Black Crown Rewards LLC, an Illinois limited liability company. All formal legal notices should be delivered via our contact form.